"Frank was completely amazing with service and his personality was so warm and friendly. He felt like my buddy by the time he left. This company is the people’s people. They are by far the friendliest company I’ve dealt with in a long time. From the people on the phone, to the service techs and the managers were truly wonderful!"
Jennifer Defelice
"The technician was so personable. He clearly explained my options in writing and asked if it was okay to proceed. I surrendered to his confidence and knowledge, He rescued me! Their code of ethics is not just visible; it’s a heart-feeling... they treat their customers like human beings not dollar signs. This is a company I highly recommend, they truly care."
Eve Williams
"Your guys are the best company in the country, you are my angels… you saved me! I called your company with an emergency (I just came back from vacation) Lisa, the service coordinator, was marvelous. With no hesitation, she sent someone over. Once there, the way that they treated me was beautiful, absolutely wonderful, with no pressure and sincere. Your technician even took the time to label all of the shut off valves for my reference. It shows that you care about people."
Harriet Gyarmati
Fanwood , N.J.
Mike,
Just a quick note of appreciation for the great work you and your team did for us. From the moment you responded quickly on a Saturday to the emergency of my 98-year old mother losing heat in her home to our conversations about how best to address the issues of a 23-year old heating and air-conditioning system to the one-day removal of the old and installation of the new system, you provided top notch professional advice and service throughout. Although American Specialty had helped us once in the past, I now see why my nephew and my sister recommended you so highly. I too can be counted on to do the same.
Thanks again and best regards,
Steve Calabrese
